Flight help
Frequently asked questions about flights and fares
Clear answers on ticketing, baggage allowances, check-in timing, and what to do when an airline changes your schedule.
Before you fly
Ticketing, check-in, and baggage
Read these short answers before you depart so you know what to expect at the airport.
Electronic tickets and check-in
Your booking confirmation includes an electronic ticket number. Check the airline's check-in window and arrive at the airport with a valid photo ID and your passport if your trip is international.
Baggage allowances
Allowances depend on the airline and fare you choose. Each results page shows baggage information for that fare, and rules can differ between carriers on the same route.
Schedule changes
If an airline changes your flight, you will receive notice by email. Review the new times in Manage Booking and contact support if the change affects your travel plans.
Have a question about your route or booking?
Our support team can help with unlisted routes and booking details.