Legal terms
Terms and Conditions for flight booking on TheTravelAgency.ca
These terms set out how you may use this site, how flight tickets are issued through our platform, and what you are responsible for as a passenger. They apply to every search, booking, and payment you make here.
Key definitions
How our service and airlines relate
TheTravelAgency.ca is a booking platform and agency. Each flight is operated by an airline and sold under that airline's conditions of carriage.
Contract of carriage
All bookings are subject to the operating airline's contract of carriage, fare rules, and baggage policy. Where these terms conflict with an airline's rules, the airline's rules apply to your flight.
Passenger documentation
You are responsible for holding valid government travel documents, including passports with sufficient validity and any visas or entry authorizations required by your destination. We are not liable for denied boarding or entry resulting from missing or invalid documents.
Fares, service fees, and offer expiry
Fare quotes are based on airline distribution data at the time of search. Service fees are shown before payment. Offers expire on the time shown and may change if the airline updates the fare before ticketing is complete.